Thanks to our friends at RIM as part of our Select Alliance membership, we get sent the latest pre-release BlackBerry's to test our Police mobile applications on.
This is normally difficult for us because our Police applications can only run on CESG accredited device operating systems. Something that takes RIM 6-12 months to achieve. So testing on latest devices as soon as they are available is not a high priority for us.
Instead I have been using the BlackBerry Bold 9900 as my personal device and here are a few things I have observed:
Touchscreen and Tactile Keyboard
At first this seemed like a good feature - having the best of both worlds. It turns out if you (like me) are a big fan of the BlackBerry keyboard (and this is their best yet!) you will stop using the touchscreen in favour of the trackpad and keyboard. Touchscreen has become a redundant feature in my view!
That said the Police community will probably see past the redundant touchscreen in favour of the really good keyboard.
Battery Life
Battery has been downsized (1500 mAh battery in Bold 9700 2 yrs ago and Bold 9900 has 1250 mAh battery) and I experience about 1 day's use. If I have Bluetooth and and Wifi on then less than a day! Could be due to it being a demonstration unit and there is a lot of background logging etc RIM do on these demo devices. But I am not the only person who is feeling the pain.
This alone would make it a non-starter as a Police device!
Navigation Panel
While I have to vouch for the great trackpad (lights up at night!) on the navigation panel. The navigation panel itself between touchscreen and keyboard can cause problems. Firstly it feels like it is part of the touchscreen and so feels like it should (but its not) be touch sensitive. Also single-handed use (something many BlackBerry users have always vouched for) of the touchpad can cause problems if you accidentally hit the touchscreen while trying to scroll on the trackpad.
This is something that I imagine would be an annoyance for Police with big thumbs and gloves!
Tech
Impressive and powerful processor and HD video camera/camera, which I have used extensively for filming the kids doing funny things. Which is where the 8GB on-board memory comes in handy. Still not sure what I am supposed to do with the NFC chip though!
Our police (surveillance) community would find the high res camera/video useful in the field. And because our customers are not allowed to store images on an SD card the 8GM on-board memory would be very useful.
Overall
I would start off by saying that if the battery life issues I have experienced are real then it is not a device we would suggest our Police customers consider. It is also their high end device in terms of price so that would also affect Police buying decisions.
On the other hand the device has a great look and feel and more importantly very high build quality. This together with the keyboard and technical specifications are the reason (and the waiting for the iPhone4S to be released ;-)) why I have stuck with it longer than intended.
I would go one step further and say that (battery life issues aside) it is probably the best device RIM have built. And the great keyboard really makes me nervous about moving to a touchscreen only device. That said I also feel touchscreen is a waste on a device with a tactile keyboard. it should be one or the other in terms of touchscreen and tactile keyboard. Which I guess means I now need to review the BlackBerry Torch!
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